FAQ

If you have trouble or just some questions, check below.


I can travel to most places with enough planning, and if there are no other appointments overlapping that request.

Please contact me to work out pricing if your location is further than 100 miles from South Austin, TX.

How far away can you travel to provide services?


I have a strict 36-hour Cancellation Policy: If you have scheduled a Where You Are appointment where I travel to you, your deposit is your cancellation fee due to the extra time and planning these appointments require. I reserve the right to uphold or waive any fee or charge at my discretion.

In the event that I have an emergency, you will not be charged a fee for a reschedule or cancellation.

What is the Cancellation Policy?


I do have package options, and they can be found at this link: Packages Page.

I also accept payment plans. Payment plan options are listed on the Packages Page with each package, but I can also work with you as needed.

While my pricing structure may change when you select a package, the cancellation fees do not change. Distances more than 100 miles will change the package pricing.

Do you have Package options or Payment Plans?


I am having problems scheduling online...

If you need help with scheduling or managing your appointments, please call 512-652-5884.


My available days are currently Sunday-Wednesday. Special hours might be available if you don't see the one you need. I am always available to try and find you a time that works for you.

I don't see a time slot that works for me, are there special hours?


The most current Notice of Privacy Practices can be downloaded here (PDF).

Where can I find the Notice of Privacy Practices?